Privacy Policy


Data protection is a matter of trust and Your privacy is important to us. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will make that clear on the Chintamany Alchemistry website or by some other means such as email, so that you are able to review the changes.

If You have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at

If you wish to place an order, we will ask you to enter your name, address as well as e-mail address, your date of birth and phone number. We require your name and address in order to process your order. We also collect your phone number for a due and smooth processing of your order. It may be necessary to contact you by phone if there are any questions regarding the processing of your order. We solely use your phone number for the above-mentioned purpose. We will neither call you nor send you text messages without good reason. We record your e-mail address in order to be able to confirm your order We solely use your e-mail address for the above-mentioned purpose. It is indispensable for us that you indicate your date of birth to distinguish you clearly from other users with the same name. In addition to this, you must be 18 years of age or older to place orders in the comma online store.

If you contact us for any reason (for example via Facebook or email) we will record the contact and collect all applicable information relating to the contact.  When you use or interact with any of our social media channels (like Facebook), we may collect, record and retain certain data regarding your activities on those social media channels, such as the frequency of your visits.  

For example, if you choose to use the Facebook “like” button to indicate you like any of our pages or apps, or if you tag any of your social media contacts or link to them in any content you post, we will record this information.  This is most like to be non-personally identifiable information but may also include personally identifiable information depending upon your settings with those channels.

We are always striving to make sure your information is protected.  As soon as we receive your information, we use various security features and procedures, taking into account industry standards, to try to protect the personal information that you provide and to prevent unauthorised access to that information.

You are responsible for assuring that all information you enter as part of the ordering process is correct, complete and up to date.